At ROHNEL Motors, customer satisfaction is important to us. However, due to the nature of our products and services, all sales are final. We do not offer exchanges or refunds on any vehicles, parts, or accessories once a purchase has been completed.

Before finalizing any transaction, we encourage our customers to thoroughly inspect the vehicle or item and ask any questions they may have. Our team is committed to providing all available information and assistance to help customers make informed decisions.

In the case of vehicle purchases, we highly recommend independent inspections and test drives prior to finalizing any agreement. For parts and accessories, we ensure compatibility guidance where possible, but the final responsibility lies with the buyer.

ROHNEL Motors does not accept returns for change of mind, incorrect choice, or if the product is no longer required. By completing a purchase, you acknowledge and accept this policy in full.

If a product is found to be defective under warranty, it may be eligible for repair or replacement in accordance with manufacturer terms.

We appreciate your understanding and thank you for choosing ROHNEL Motors.